Frequently Asked Questions
You’ve got questions? We’ve got answers.
From fit and performance to our mission and community, everything we do is built for the you, the Ever Athlete. If it helps you move, train, and show up stronger, we’re here for it.
Who is Goal Five?
Goal Five was built for the woman the sports industry forgot to design for. We are a female-led performance apparel brand celebrating the gift of sport in girls and women - wherever she is in life and however she chooses to stay in the game.
Where did the name Goal Five come from?
Our name is rooted in purpose. We are inspired by the United Nations Sustainable Development Goal 5: Achieve gender equality and empower all women and girls.
We believe sport is a powerful catalyst for confidence, leadership, and change. Everything we create reflects that conviction. Designed By Her, For Her - with purpose, performance, and progress in mind. Because equality isn't just a goal. It's a standard worth playing for.
Who is Goal Five designed for?
Goal Five is built for the Ever Athlete - the woman who never stops chasing her goals. Whether you're competing at the highest level, fitting in a workout between school pickups, or simply refusing to let the athlete in you go quiet, this brand is for you. Once an athlete, always an athlete.
What is an Ever Athlete?
An Ever Athlete carries the mindset of sport through every stage of her life. She may not always be competing, but she is always moving, improving and showing up.
Resilience. It's the part of you that sport instilled and life never takes away. On the field, in the gym, and everywhere in between.
What does performance wear ‘Designed By Her, For Her’ really mean?
We started with her body - not a men’s silhouette scaled down. Goal Five apparel is engineered specifically around the female form, built to move with you rather than against you. Whether you’re a soccer player, runner, rugby player, CrossFit athlete, HYROX competitor, kickboxer or anything in between - you were part of the design, not an afterthought.
Do your shorts work for curvier or muscular legs?
Absolutely! That was the whole point. Our shorts were designed with her athletic bodies in mind, including a wider opening specifically built for muscular thighs. Strong legs deserve gear that fits them. Full stop.
What is Goal Five’s mission?
We believe all girls - regardless of race or socio-economic background - deserve the chance to play. When girls compete, they don't just become better athletes. They become stronger leaders, more confident humans, and more resilient in everything they take on. Equality isn't just a goal. It's a standard worth playing for.
How do you give back?
We use our platform to elevate female athletes, amplify women in sport, and shine a light on the inequalities that still exist in the game. We actively partner with organizations working to break down barriers and get more girls from under-resourced communities onto the field. That work is ongoing and central to who we are, not a footnote.
Who are your mission partners?
We currently work with Soccer Without Borders. More partnerships are in the works - stay tuned.
Where are your products manufactured?
The majority of our products are made in Vietnam and Indonesia. In all geographies, we have partnered with manufacturers that adhere to the highest quality and ethical production.
How do I sign up for Goal Five texts and what will I receive?
Sign up HERE and get first access to new releases, exclusive offers, and brand news delivered straight to your phone. As a welcome gift, you'll receive $10 off your next purchase. We don't spam…. just the good stuff.
What’s my size?
Every body is different and we want your gear to fit right the first time. Check out our full sizing guide for specifics on fit by style. Still not sure? Our customer engagement team is happy to help and you can reach us at hello@goalfive.com
Which shorts style is the best for me?
We know the options can feel overwhelming. That's why we built a Shorts Buying Guide that breaks down each style side by side. Find the one that moves the way you do.
How can I rep Goal Five and share my experience and story?
We love seeing Goal Five out in the wild… and more importantly, we love hearing your story! Show us your workout, your morning routine, your court, your pitch, your grind. Tag us wearing your Goal Five gear and you're automatically entered to win a $100 Gift Card - we pick one winner every month from our community. Because your story deserves to be seen.
Does Goal Five offer group or team discounts and embellishments?
Yes - and we love outfitting groups. Reach out to hello@goalfive.com for details on group pricing and custom embellishment options.
What is She Runs the Game?
She Runs the Game is Goal Five’s weekly newsletter, dropping every Tuesday. Think of it as your curated briefing on everything moving the game forward - highlights from the week, what to watch next and spotlights on female-led voices of podcasts and partners shaping the future of women’s sport. Staying in the game means knowing what and who is driving it! Subscribe HERE
What is Her Fifth Gear?
Her Fifth Gear is Goal Five’s editorial series - real stories from women whose experience in sport continues to shape how they lead, how they compete, give back and show up in every part of their lives. It's a celebration of the Ever Athlete mindset: the idea that what sport builds in us doesn't stay on the field. It drives confidence, resilience, and impact every single day. Check out the series!
Do you offer Gift Cards?
es! We offer digital gift cards which can be purchased HERE
Does my Gift Card expire?
Goal Five gift cards never expire!
What If I’ve lost my Gift Card?
Send an email to hello@goalfive.com with your name, the name of the person who gave you the gift card and we’ll do our best to track it down.
Question, problem with an order, or need to chat?
We're here. You can send us a message via our contact page on the website or email us directly at hello@goalfive.com with any questions, inquiries or concerns. Or use the live chat in the bottom right corner of our site.
Our customer engagement team is available Monday through Friday, 9am–5pm PST, and we'll get back to you within 24 hours.
How much does shipping cost?
We offer free standard shipping on all domestic orders of $99 or more. For domestic orders under $50, we charge $4.99 for shipping, and, for orders between $50 and $99, we charge $7.99. We also offer easy returns and free exchanges within 30 days of receipt.
Do you offer expedited shipping?
We do offer expedited shipping for $19.99. Expedited orders can be expected to arrive in 2-3 business days following the order receipt. Please reach out to hello@goalfive.com if there is a specific shipping request you would like to discuss.
When will my order ship?
For all products in stock, we strive to process and ship your order within 2 business days. Once your items have shipped, you will receive an email notification with a corresponding tracking number.
How long will shipping take?
Please allow 5-7 business days from the time your order has left our distribution center. We recommend placing orders early, especially during the holiday period, to ensure timely delivery!
What is your return policy:
We want you to love your gear! You have 30 days to request a refund or exchange. Items must be unworn, unwashed and must have all original tags attached. We do not accept returns for items marked "Final Sale,” prices ending in .97 or international purchases. Original shipping charges are not refundable. Returns will incur an $8 processing fee that will be deducted from your refund. Please note that your return label is valid for 14 days. Click here for more information about our return or exchange policy.
Do you ship to P.O. boxes, Alaska, Hawaii, and APO/FPO addresses?
Yes. These orders will be shipped via USPS with standard shipping only.
Do you offer international shipping?
We do offer international shipping. Cost of shipping is determined by the local shipping company in each country.
Does the purchase of a gift card count toward free shipping?
So sorry, but at this time, the purchase of a gift card won't help you reach the Free Shipping level (merchandise only).
How can I join the Goal Five team?
Thanks for your interest in joining our team. We're always looking for great people! Check out our Careers page to see the positions we are currently hiring for. If you would like us to keep your information on file, please submit a resume and cover letter to hello@goalfive.com with "Join the Team" in the subject line.
